Senior Relationship Manager - IIM/ISB/MDI/FMS/CA

About the role:

The SRM will be responsible for managing and growing the corporate banking portfolio for Mid corporate clients in the east zone ( baseKOLKATA).

This role involves driving business growth, client relationship management, team leadership, and achieving financial targets.

The Zonal SRM will play a key role in business development, strategic planning, and ensuring effective collaboration with internal teams to deliver banking solutions tailored to client needs.

Key Responsibilities:

Business Development & Revenue Generation:

- Formulate and execute strategies to grow the corporate banking business within the zone.

- Identify and engage mid corporate clients for banking services, targeting both existing and new clients.

- Drive the revenue and profitability targets by expanding the client base and increasing wallet share.

- Develop strong relationships with key decision-makers in mid-sized corporates to ensure continued growth and engagement of corporate banking business.

Client Relationship Management:

- Ensure client satisfaction by providing tailored banking solutions that meet client needs.

- Act as a point of escalation for client issues and ensure timely resolution.

- Conduct regular meetings with key corporate clients to assess their needs and provide proactive financial solutions.

Team Leadership & Development:

- Lead, mentor, and manage a team of relationship managers and support staff within the zone.

- Provide guidance to enhance team performance and professional development.

- Conduct performance reviews, monitor individual targets, and drive a high-performance culture within the team.

Strategic Planning & Execution:

- Contribute to the formulation of the corporate banking strategy for mid-sized corporates.

- Translate corporate banking strategies into actionable plans within the zone.

- Stay informed about market trends, competitor activities, and regulatory updates to adjust strategies accordingly.

Collaboration & Coordination:

- Work closely with internal teams, including credit, operations, legal, and compliance, to ensure efficient delivery of banking products and services to clients.

- Facilitate seamless coordination between various business units to enhance overall client service delivery.

- Provide regular updates on business performance, market trends, and emerging opportunities to senior management.

Key Qualifications & Skills:

- Experience: Minimum 10+ years of experience in corporate banking.

- Education: CA, MBA from Tier 1 college.

- Leadership: Proven ability to lead and motivate a team, with experience in performance management and talent development.

- Client Management: Strong relationship-building skills, with the ability to engage and influence senior executives of Mid corporations.

- Business Acumen: Excellent understanding of corporate banking products, market dynamics, and financial acumen.

- Communication: Exceptional communication, negotiation, and presentation skills.

- Strategic Thinking: Ability to think strategically and implement strategies in alignment with business goals.

- Collaboration: Strong ability to work across functions and collaborate with different teams to achieve business objectives.