Roadcast - Senior Business Development Specialist

Job Responsibilities:

- Research and analyze market trends, competitor offerings, and potential customer needs.

- Develop sales plans, identify target accounts, and create a pipeline of opportunities.

- Build and maintain strong relationships with clients, acting as their primary point of contact.

- Conduct regular client meetings to assess needs, provide solutions, and ensure client satisfaction.

- Proactively address any issues and provide exceptional customer service to retain long-term clients.

- Identify new business opportunities through prospecting, networking, and other lead generation methods.

- Qualify leads and set up meetings with potential clients to present tailored solutions.

- Conduct product demos and presentations to showcase the value proposition of offerings.

- Prepare proposals, negotiate terms, and close sales deals with clients.

- Collaborate with Billing and customer support teams to ensure a seamless client experience.

- Provide feedback from clients to product and marketing teams for continuous improvement.

- Maintain accurate records of sales activities, customer interactions, and forecasts.

- Analyze sales data to identify trends, areas for improvement, and growth opportunities.

- Maintain accurate records of calls, meetings and customer details in the CRM system.

Requirements:

- Bachelor's or Masters degree in business, Marketing, or a related field.

- Proven experience of 4+ years in business development, sales, or a related role within the web hosting or IT industry.

- Strong understanding of web hosting services and technology.

- Excellent communication, presentation, and negotiation skills.

- Ability to build and maintain relationships with clients at all levels.

- Self-motivated, goal-oriented, and results-driven.

- Proficiency in using CRM software and other sales tools.

- Willingness to travel as needed