ResearchAyu - Manager/Senior Manager - Operations - IIM/IIT/ISB/MDI/FMS

Job Title : Manager / Senior Manager - (Operations)

Location : Navi Mumbai

Experience Required : 5+ years in similar roles

Education: IIM/IIT/ISB or similar top-tier institutes

Company: Healthy Life Innovation (ResearchAyu)

About ResearchAyu (Healthy Life Innovation):

ResearchAyu is on a mission to find cures for incurable diseases. We specialize in cartilage regeneration and are actively working on treatments for diabetes, rheumatoid arthritis (RA), antinuclear antibody (ANA) disorders, and spine-related conditions. Our Ayurveda-based therapies are backed by scientific research and clinical validation, offering a revolutionary alternative to traditional treatments.

With 40+ clinics across Mumbai, Navi Mumbai, Thane, Hyderabad, NCR and Pune, we have helped thousands of patients regain mobility without surgery. Recognized as "HealthTech Startup of the Year", we are rapidly scaling and looking for dynamic leaders to drive our growth.About the Role :

Key Responsibilities:

Business planning:

- Develop and execute a gig workforce model tailored to skilled healthcare roles, supporting project-based and on-demand deployments.

- Manage demand and supply by identifying peak versus business-as-usual periods, accounting for seasonality, and ensuring 100% on-demand availability across PAN India locations.

Partner Success:

- Collaborate with manpower vendors, staffing agencies to scale workforce supply.

Technology & Platform Utilization:

- Leverage gig-tech platforms and mobile apps to manage onboarding, scheduling, attendance, and payments.

Training & Compliance:

- Ensure gig workers receive appropriate training on SOPs, safety, and healthcare regulations.

- Maintain documentation and compliance with labor and healthcare standards.

Incentive design

- Design incentive structures, feedback loops, and worker experience programs to ensure workforce reliability and loyalty.

Operational Efficiency:

- Conduct time and motion studies to analyze and optimize operational workflows, enhancing productivity and service quality across the gig workforce.

Required Qualifications:

- Prior experience building or scaling gig workforce models in healthcare, logistics, or operations-heavy sectors.

- Deep understanding of compliance, labor laws, and worker classification for contingent/gig workforces.

- Strong leadership, vendor management, and stakeholder communication skills.