PBPartners - Human Resources Business Partner

Job Title: HR Business Partner.

Location: Kolkata.

Department: Human Resources.

- We are looking for an experienced and proactive HR Business Partner (HRBP) to support mainly our FOS Employees.

- The HRBP will serve as a strategic advisor and partner to business leaders and managers, ensuring HR practices support business goals while fostering a positive employee experience.

- Business Partnership: Act as a trusted advisor to leadership on all HR-related matters including performance, engagement, staffing, and compliance.

- Employee Relations: Handle employee concerns, conduct investigations, and ensure fair and consistent policy application.

- Performance Management: Support managers in the performance review process, goal setting, and performance improvement plans.

- Talent Management: Assist in workforce planning, internal movements, and succession planning for key roles.

- Offboarding: Ensure smooth exit processes aligned with HR policies.

- Data & Reporting: Use HR metrics and reports to guide decision-making and provide insights to leadership.

- Engagement & Culture: Drive initiatives to boost employee engagement, recognition, and overall workplace culture.

- Compliance: Ensure all HR practices align with labour laws and company policies.

- Degree in HR, Business Administration, or related field (Master's Preferred).

- 1 to 4 years of HRBP or generalist experience, preferably in a high-volume contact center or similar environment.

- Proficient in regional language along with English.

- Excellent communication, interpersonal, and conflict-resolution skills.

- Ability to work in a fast-paced and dynamic environment.