Payroll Operations Analyst - SaaS

VARITE is looking for a Payroll Operations Specialist for one of its clients located in Bangalore and Vadodara.

About the client:

Client is an global consulting firm, provides a best-in-class SaaS solution for managing the contingent workforce.

WHAT DO WE DO?

VARITE is a global IT company providing software and engineering consulting and team augmentation services to Fortune 1000 companies in USA, CANADA, and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the areas of Cloud, Data Sciences, Infrastructure Application Software, Mobility, Robotics, Banking & Financial Systems. Shift Timings: EST/PST.

Key Responsibilities:

- Fulfill day-to-day functions of CPO including but not limited to: weekly timecard maintenance, FLSA compliance, rate changes, direct deposit, advances/arrears, manual paychecks, and shift differential maintenance.

- Accurate payroll processing and ensuring that CS representatives utilize appropriate processing procedures and follow compliance regulations.

- Manage and provide on-going research, resolution, product support and superior customer service to Workers, Client Services, HR, and accounting teams.

- Data entry into WAND, PeopleSoft and Excel. Update payrollee records as requested by client, employee or client services.

- Ad hoc reporting producing basic reporting on departments, workers, vendors etc.

- Evaluate processes and procedural documents for increased efficiencies and opportunities for improvement. Assist in the collection of user requirements for system enhancements and solutions. Knowledge of Client Global business design and product offerings.

Qualifications:

- 2-3 years of work experience in a payroll role, preferably in a production environment and 3-4 years in customer service related field.

- Experience with payroll processing systems, preferably PeopleSoft or similar large-scale ERP.

- Ability to troubleshoot and resolve customer complaints using pre-defined and creative solutions.

- Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.

- Ability to collaborate and work in a team environment as well as work independently.

- Ability to manage time and priorities as required.

- Strong customer relationship and interpersonal skills.

- Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner.

- Intermediate knowledge of Microsoft Office Products, specifically Excel, Word and PowerPoint.

- APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional (CPP) designations preferred.

- Bachelor's or Master's degree preferred.