Partnerships Manager - Global Consulting Firm - Contractual

At Outsized, we match clients in financial services and management consulting to high-quality independent consultants and boutique/specialist firms for the execution of their key projects

Our client, a global consulting firm, is seeking a senior consultant to lead its partnerships and loyalty program strategy as part of a broader customer engagement and retention initiative. This is a high-impact role focused on building a differentiated value proposition through strategic alliances and experiences, beyond conventional points-based loyalty

This initiative is core to the clients ongoing customer lifecycle transformation, with a focus on enhancing engagement through curated partnerships. The consultant will play a pivotal role in designing and executing a compelling program that elevates customer stickiness and brand preference

Key Responsibilities:

- Develop and execute a partnerships strategy with key consumer-facing brands

- Design and manage exclusive customer experiences and offers across categories aligned with premium card segments

- Drive end-to-end partnership lifecycle: sourcing, negotiation, onboarding, and performance tracking

- Collaborate with product managers, marketing, analytics, and customer experience teams to ensure aligned delivery

- Influence loyalty program design with a focus on experiential benefits rather than points accumulation

- Monitor competitive landscape and continuously innovate to differentiate the banks offering

Your Background:

- 10 - 20 years of experience in strategic partnerships, alliance management, or product management within banking, hospitality, travel, or consumer tech

- Proven track record of building and scaling loyalty or engagement programs with premium brands

- Strong commercial acumen and negotiation skills with C-level stakeholders

- Prior experience working with or managing premium customer segments is preferred

- Excellent stakeholder management, cross-functional collaboration, and execution ownership

- MBA or equivalent qualification preferred

The engagement is based in Gurgaon and the candidate is expected to work on-site for the entire duration of the project. The initial contract will be for 12 months, with potential for extension based on project performance and business needs