Job Title: General Manager Pharmacy

Company: A leading Ecommerce company

Location: Bangalore

Experience: 811 years

Education: MBA from Tier-1 Institutes (IIMs, ISB, XLRI, etc.) preferred

Industry: Healthtech/ E-commerce/ Quick commerce

Reports to: AVP

Job Summary:

We are looking for a seasoned and strategic General Manager Pharmacy to lead and scale our pharmacy business across online channels. This role will own the end-to-end P&L, drive category expansion, streamline supply chain operations, and ensure superior customer experience. The ideal candidate will combine deep domain expertise in pharma with strong leadership and business acumen.

Key Responsibilities:

- Own the overall P&L for the pharmacy vertical revenue growth, margins, operations, and customer experience.

- Ownership of the pharma business like an entrepreneur/CEO; build the category from scratch and set it up for long-term success meeting scale and profitability metrics

- To create the ideal assortment in a consumer backwards fashion, rich with both quantitative and qualitative insights and truly establish this as a winning factor. Hyperlocal nuances are

extremely critical in pharmacy.

- To work closely with key brands/partners to bring in the right SKUs at optimal price points and with the right margins

- To understand product regulations and legal requirements as per the Indian market and work with Legal and InfoSec teams to ensure compliance across all nuances of the pharma industry, licensing requirements, etc.

- To work with ops team to set up the right infrastructure for delivering pharma items to customers in a few minutes

- To keep oneself abreast of changing consumer preferences and market nuance and build and execute a speedy GTM to address these

- To create the right pricing strategy recommendations for the platform

- To help grow the platform in a sustainable way through win-win commercial terms. Managing monthly promo, space management, pricing store drive & Sales drive to meet monthly targets

- To support and collaborate with the Growth Team to create lucrative hooks for acquisition and stickiness

- Always be appraised on competition and market developments.

Desired Skills & Qualifications:

- MBA from a top-tier institute with 811 years of experience in pharmacy, healthtech, or e-commerce.

- Proven track record of managing large-scale business units or categories with full P&L ownership.

- Experience in a 0-to-1 setup and ability to work in an unstructured environment

- Ability to work with a wide variety of stakeholders across different functions

- Demonstrated ability to identify and solve ambiguous problems with a healthy combination of inductive and deductive thinking

- Identifying customer needs and inventing new ways to meet those needs

- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

- Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential

- Excellent verbal and written communication with interpersonal skills

- Extreme attention to detail and willingness to roll up your sleeves