Enterprise Risk Role - Information System Domain

Key Responsibilities:

Center of Excellence & Product Strategy:

- Act as the internal risk subject matter expert within the CoE, supporting strategic initiatives and solution development.

- Have a good understanding of Enterprise Risk Management frameworks and processes.

- Have experience with claims data and analytics

- Have a solid understanding of unique claim types (casualty, property, FINPRO, Cyber)

- Understanding of process flows between systems function (intake to TPA to RMIS for example)

- Collaborate with the Engineering team to guide feature design, ensure alignment with safety/risk standards, and validate product performance from a practitioners perspective.

- Provide feedback and validation on user workflows, risk modeling logic, and analytics tied more effective loss control, to risk prevention and best practices.

Sales & Business Development Support:

- Partner with the Sales and Business Development teams to support client discovery sessions, product demonstrations, and proposal development.

- Serve as a technical expert in client-facing conversations related to RMIS implementation.

- Help translate industry challenges into product features and value propositions that resonate with prospective clients.

Customer Support & Implementation:

- Support the Customer Support team with escalated inquiries, helping interpret complex SMS use cases and align customer needs with platform functionality.

- Assist with onboarding and configuration of safety workflows for new clients, ensuring alignment with best practices in loss control and risk management.

- Develop and deliver training materials to support system adoption, both internally and externally.

Requirements:

Qualifications:

Education:

- Master's/Bachelors degree in Risk Management, or related field.

- Advanced certifications (ARM, CRISC, RMIS-CRMP, PMI) are a plus.

Experience:

- 5+ years of experience in risk management, risk analytics or claims management

- Deep understanding and familiarity with RMIS software platforms (such as Riskonnect, Archer, Origami Risk) or direct experience supporting such system implementations is a must.

- Experience with TPA (3rd party administrator) or insurance company systems a plus.

- Experience with HRIS systems and teams, EHS, loss control, and/or enterprise risk management a plus.

- Experience with using tools like Tableau or PowerBI

- Experience working across departments in a matrixed or consulting environment is highly desirable.

Skills & Tools:

- Proficient with data tools (Power BI, Excel, Tableau) and comfortable working with structured safety and risk data.

- Strong communication skills able to engage both technical and non-technical audiences.

- Ability to translate regulatory and operational requirements into software and service solutions.

- Exposure to Agile product development, SaaS environments, or cross-functional collaboration with engineering/development team is a bonus.

What You'll Love About Rhythm Innovation:

- A mission-driven environment focused on real-world impact in safety, compliance, and risk reduction.

- A collaborative Center of Excellence where your expertise helps shape cutting-edge solutions.

- The opportunity to work closely with sales, engineering, and support to influence customer success and innovation.

- A flexible work model and a team that values creativity, ownership, and continuous learning