Customer Value Management Head - MarTech

CVM Head - U&R/Martech - Gurgaon & Tunisia

Job Description:

CVS provides a portfolio of MARTECH solutions that help the marketer manage the end-to-end consumer life cycle.

The portfolio leverages big data-driven mobile analytics to uncover customer insights which in turn, ensures revenue growth and enhanced customer experience.

We provide a highly scalable analytically driven big data platform for Consumer & Retailer Value Management.

Functional:

- Telco CVM knowledge & experience is mandatory,

- Experience in telecom Marketing/business operations & Customer delivery management

- Sharp analytical skills, telecom business acumen & ability to interpret & translate Customer insights into actionable revenue generating programs,

- High degree of comfort with MARTECH & digital technologies - ability to leverage these technologies for business growth.

Behavioral:

- Excellent problem solving and analytical skills combined with a strong business acumen,

- Ability to understand technical nuances and work with cross functional teams to anticipate & resolve issues,

- Bias for action and can break down complex problems into steps,

- Excellent collaborator

- Effective team leader

- Excellent verbal and written communication skills, interpersonal skills