Business Analyst - CPQ

Job Title: Business Analyst CPQ

Experience Required: 2+ Years

Shift: Night Shift (6:30 PM to 3:30 AM or 7:30 PM to 4:30 AM IST - EST/PST Coverage)

Location: Hyderabad (On-site)

Job Summary:

We are seeking a dynamic and experienced Business Analyst CPQ to join our team and support our Lead-to-Cash transformation initiatives. This role will focus on aligning processes with our future-state vision and delivering progressive capabilities in each release. The ideal candidate will have a strong understanding of Quote-to-Cash (QTC) processes and experience with Salesforce CPQ. You will collaborate closely with Functional Leads, Senior Analysts, and US counterparts to ensure seamless execution and drive operational efficiency.

Essential Job Functions:

- Lead business requirement gathering sessions and facilitate workshops with subject matter experts.

- Refine and document business needs, ensuring clarity and completeness.

- Maintain a comprehensive repository of business rules and process flows.

- Coordinate and lead cross-functional meetings, documenting key decisions and tracking follow-ups.

- Ensure alignment among stakeholders, including Functional Leads, Senior Analysts, and US counterparts.

- Proactively engage with stakeholders to drive project success.

- Work closely with Technical Architects and Product Managers to design and implement scalable, future-focused solutions.

- Optimize quoting, renewals, and contract management processes to drive operational efficiency.

- Manage project escalations and track requirement delivery.

- Monitor cross-functional dependencies and provide regular status updates.

- Work with training specialists on change management materials.

- Act as a subject matter expert (SME) for QTC systems and processes, particularly Salesforce CPQ.

- Support UAT and ad-hoc reporting activities.

Qualifications:

- Minimum 2+ years of business analysis experience.

- Business analysis experience is preferred.

- Experience with Quote-to-Cash (QTC) processes.

- Experience with Salesforce CPQ is mandatory.

- Strong business analysis skills.

- Excellent communication and interpersonal skills.

- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

- Strong problem-solving and analytical skills.

- Ability to facilitate workshops and lead meetings.

- Excellent verbal and written communication skills.

- Ability to effectively communicate with technical and non-technical stakeholders.

- Must be able to work night shifts (6:30 PM to 3:30 AM or 7:30 PM to 4:30 AM IST) to provide EST/PST coverage.

- Good Knowledge of Business Analysis

- Good Knowledge of Quote to Cash (QTC)

- Experience in Salesforce CPQ