We are seeking a Business Analyst II for our OFSS Banking Organization.
- The ideal candidate will have strong operational, organizational, collaboration, and communication skills.
- This role requires someone who is passionate about business operations, with demonstrated analytical and problem-solving abilities in managing resource deployment within a consulting environment.
- The Resource Analyst will play a pivotal role in ensuring the optimal allocation of resources to meet project demands and deadlines.
Key Responsibilities:
- Collaborate with project managers and delivery teams to gather information on upcoming project resource needs.
- Develop and maintain short- and long-term resource forecasts based on project demand and workforce availability.
- Efficiently allocate internal and external resources (offshore, nearshore, contractors) across projects to fit demand and budget constraints.
- Ensure optimal resource utilization while maintaining balance across projects.
- Establish strong internal and external customer relationships, ensuring that the resource needs are met efficiently and effectively.
- Participate in weekly or monthly resource management meetings to address staffing concerns or gaps.
- Track and analyze resource utilization metrics, identifying under- or over-utilized resources and proposing solutions.
- Monitor, consolidate, and provide overall practice reports, including ad hoc resourcing reporting.
- Identify hiring needs based on resource shortages and assist in securing approvals for new hires and contractors.
- Actively monitor the selection and acceptance process for assigned resources, ensuring that they meet project requirements.
- Ensure complete and accurate time entry setup in the project accounting system, consistent with resource assignments.
- Drive timely entry of billable time across the team.
- Maintain data integrity across systems and ensure timely updates.
- Offer creative solutions when no resources with the necessary skill sets are available.
- Collaborate with stakeholders to resolve resource-related issues effectively and in a timely manner.
Qualifications:
- Proven experience in resource management or business analysis, ideally within a consulting environment.
- Strong understanding of resource allocation, forecasting, and utilization metrics.
- Strong analytical and problem-solving abilities.
- Excellent communication and presentation skills.
- Ability to collaborate with cross-functional teams and establish strong working relationships.
- Organizational skills to manage multiple tasks and priorities effectively.
- Proficient in project management tools and resource management software.
- Highly adaptable and flexible in a dynamic work environment.
- Ability to anticipate and address staffing gaps or concerns proactively.
- Experience with project accounting systems and time entry management.
- Previous experience in a banking or financial services environment, specifically within resource management.
- Certifications in project management or resource management are a plus (e. , PMP, Scrum Master)
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